Privacy policy
Last updated 1 November 2026. Applies to our games, unless a particular game says otherwise.
The short version
We never learn who you are. Sunray Orbs runs no servers and holds no accounts. The game never asks for your name or email address.
While Data sharing is on, the game sends us crash reports and gameplay statistics, such as which levels are played and how often they are won, through Google Firebase. These carry a random ID made for your install, never your name. You can turn Data sharing off on the title screen, and then nothing is sent.
The game also uses two Google services that collect data of their own: ads, and optional Play Games sign-in. Everything else stays on your device.
Who is responsible for this
Sunray Orbs, a mobile game studio in the United Kingdom. For anything about this policy or your data, email [email protected].
What we collect ourselves
Only the crash reports and gameplay statistics described under Crash reports and statistics below, and only while Data sharing is on. The game asks for no name, no email address, no sign-up and no permissions beyond what Android needs to show an ad. There is no Sunray Orbs account because there is no Sunray Orbs server.
The one exception is obvious: if you email us, we have your email address and whatever you wrote. We use it to reply and keep it only as long as the conversation is useful. We do not add you to any list.
Advertising
Our games show ads supplied by Google AdMob. To do that, Google collects information from your device, which typically includes:
- Your device's advertising ID, a resettable identifier Android provides for this purpose
- Device and app information, such as model, operating system version and which of our apps you are using
- Your IP address, from which an approximate location can be derived
- How you interacted with the ad
We never see any of this. We receive only aggregate figures, such as how many ads were shown and what we earned, with nothing identifying anyone.
Your choice
In the UK and the EEA, the game asks your permission before any personalised advertising, using Google's own consent prompt. You can say no and still play the whole game; you will simply see less relevant ads rather than none. You can change your mind later from the privacy option inside the game.
Wherever you are, Android lets you reset or delete your advertising ID in Settings → Privacy → Ads. Deleting it stops apps receiving one at all.
What Google does with the data is set out in How Google uses information from sites or apps that use our services.
Play Games sign-in and cloud save
Signing in to Google Play Games is entirely optional and the game is complete without it. If you do sign in, Google handles it and tells the game only your Play Games player ID and display name.
While you are signed in, the game sends Play Games the achievements you unlock and the highest level you have cleared, for the leaderboard. Each time you clear a board it also sends a short record: the game mode, the level, the stars earned, the number of wrong taps, the hints used, and whether it was a boss board. Google turns these records into game statistics that we can see, but only as totals and averages across all players.
Your saved progress then goes to your own Google account through Play Games Saved Games. It is stored by Google, under your account, not by us. We cannot read it, copy it or delete it. You can remove it yourself in the Play Games app, and you can disconnect the game from your account there at any time.
Google's handling of this is covered by the Google Privacy Policy.
What stays on your device
Your progress, settings and best scores are written to a save file in the app's own private storage on your device. Uninstalling the game deletes it.
The save file leaves the device in only two ways. Play Games cloud save, if you have turned it on, copies it as described above. Android's own backup, if it is turned on for your phone, may copy your progress and settings to your Google account, and moves them to a new phone when you set one up. That backup belongs to you and Google; we cannot see it. You can turn it off in Android's backup settings.
The Share button opens Android's share sheet with a short message about the game. Nothing is sent unless you choose an app and send it yourself.
Crash reports and statistics
We use Google Firebase to find out when the game crashes and how it is played, so we can fix faults and make the levels better. Google handles this data for us as our processor, under its Firebase data processing terms, and does not use it for advertising.
Data sharing switch
The title screen has a Data sharing switch. It is on when you first install the game. While it is off, the game sends none of the data below. Where Google's consent prompt appears, statistics are also sent only if you agreed to measurement there, and you can change that answer from the privacy option inside the game.
Crash reports (Firebase Crashlytics)
If the game crashes, it sends a crash report: where in the game's code the crash happened, an ID made for your install, the game version, the device model and Android version, free memory and storage, and whether the device is rooted. Crash reports are kept for 90 days.
Gameplay statistics (Google Analytics for Firebase)
The game records events such as starting, winning or losing a level, watching an ad, being offered a purchase, and quitting. Firebase adds its own standard events, such as the first time the game is opened and how long a session lasts. Each event carries an ID made for your install, the game version, the device model, the Android version, your language, and an approximate location (country or region) that Google works out from your IP address. Statistics are kept for 2 months.
Game settings (Firebase Remote Config)
Each time the game starts, it asks Firebase whether any game settings have changed. That request carries the install ID and the game version.
What is never collected
Your advertising ID, your Android device ID, your name, your email address, your Play Games account, and anything you type. Uninstalling the game removes the install IDs, and a fresh install starts new ones.
Children
Our games are made for a general audience. They are not directed at children under 13, and we do not knowingly collect anything from them.
If you believe a child has provided information to us, email [email protected] and we will delete it.
Your rights
Under UK data protection law you can ask to see what is held about you, have it corrected or deleted, or object to how it is used.
In practice we hold very little. Crash reports and statistics carry only an install ID, never a name, so we usually cannot tell which records are yours. Turning off Data sharing stops anything more being sent, and uninstalling the game cuts the link to what was sent before. Advertising and Play Games data sit with Google, so requests about those are best made to Google directly. Ask us anyway if you are not sure where to start, and we will point you at the right place.
If you think we have handled your data badly, you can complain to the Information Commissioner's Office at ico.org.uk.
Changes
If this policy changes, the date at the top changes with it. Anything that materially affects what is collected will be in place before the release that makes the change.